Are you tired of waiting on the phone for hours just to schedule a doctor’s appointment? Do you want to have instant access to your medical records and test results? If so, then you may be considering using an online patient portal. Two of the most popular patient portals in the United States are SSM My Chart and Epic My Chart. In this article, we’ll compare the features and benefits of these two portals, so you can decide which one is right for you.
What is SSM My Chart?
SSM My Chart is a patient portal that is used by patients of SSM Health, a Catholic not-for-profit health system that operates in four Midwestern states: Wisconsin, Illinois, Missouri, and Oklahoma. SSM My Chart allows patients to:
- View their medical records
- Request prescription refills
- Schedule appointments
- Send secure messages to their healthcare providers
- Pay bills
How to use SSM My Chart:
To use SSM My Chart, you must first sign up for an account. You can sign up at your healthcare provider’s office or online. Once you have an account, you can log in to SSM My Chart from any computer or mobile device.
What is Epic My Chart?
Epic My Chart is a patient portal that is used by more than 250 healthcare organizations in the United States, including some of the largest hospital systems. Epic My Chart allows patients to:
- View their medical records
- Request prescription refills
- Schedule appointments
- Send secure messages to their healthcare providers
- Pay bills
How to use Epic My Chart:
To use Epic My Chart, you must first sign up for an account. You can sign up at your healthcare provider’s office or online. Once you have an account, you can log in to Epic My Chart from any computer or mobile device.
Comparison of SSM My Chart and Epic My Chart:
User Interface:
Epic My Chart has a more modern and intuitive user interface than SSM My Chart. Epic My Chart is easier to navigate, and its layout is more visually appealing. SSM My Chart, on the other hand, has a more outdated interface and can be difficult to use for some patients.
Accessibility:
Epic My Chart is more widely used than SSM My Chart, which means that it is more likely to be available at your healthcare provider’s office. Additionally, Epic My Chart has a mobile app that is available for both iOS and Android devices. SSM My Chart, on the other hand, does not have a mobile app.
Integration:
Epic My Chart is integrated with Epic Systems, which is one of the largest electronic health record (EHR) systems in the United States. This means that if your healthcare provider uses Epic Systems for their EHR, then they will be able to easily integrate your medical records with Epic My Chart. SSM My Chart, on the other hand, is not integrated with any major EHR systems.
Security:
Both SSM My Chart and Epic My Chart use secure encryption protocols to protect patient data. Additionally, both portals require users to log in with a username and password. However, Epic My Chart offers additional security features, such as two-factor authentication and the ability to set up a security question.
Customer Support:
Epic My Chart has a more comprehensive customer support system than SSM My Chart. Epic My Chart offers 24/7 phone support, as well as online chat and email support. SSM My Chart, on the other hand, only offers phone support during business hours.
Cost:
Both SSM My Chart and Epic My Chart are free to use for patients.
Conclusion:
Overall, both SSM My Chart and Epic My Chart offer similar features and benefits. However, Epic My Chart has a more modern user interface, is more widely used, and is integrated with a major EHR system. Additionally, Epic My Chart offers more comprehensive customer support and additional security features. If your healthcare provider uses Epic Systems for their EHR, then Epic My Chart is the clear choice. However, if your healthcare provider uses SSM Health or another healthcare system that uses SSM My Chart, then SSM My Chart may be the better option.
We hope this comparison has helped you decide which patient portal is right for you. If you have any questions or comments, please share them below!
